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Meet Our Team of Title Professionals

Reputation First is a professional title company dedicated to creating exceptional real estate experiences for our customers through the passionate delivery of truly remarkable service.

We pledge to promote a fun and fulfilling and respectful environment, one that is open to change and innovation, providing personal growth opportunities for all.

Meet the Team

 A group of passionate individuals dedicated to bringing our vision to life. Together, we combine our diverse skills and experiences to create something truly special. Get to know us and see how we can help you achieve your goals!

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Owner

Kimberly Tortora

As the Owner of Reputation First Title, Kim leads with vision, dedication, and a passion for excellence. With a strong commitment to both clients and employees, Kim  has built a company rooted in trust, innovation, and growth. Their leadership drives our mission forward, ensuring that we continue to deliver exceptional service and create lasting value for our community.

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Human Resource Manager

Laurie Marion

As our Human Resource Manager, Laurie plays a key role in supporting our team and fostering a positive workplace culture. With a focus on recruitment, employee development, and organizational growth, Laurie ensures that our people have the resources and support they need to succeed. Dedicated to building strong relationships and driving employee engagement, Laurie helps make our company a great place to work.

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Lead Manager of Escrow Services

Ronda Flourre

As Lead Manager of Escrow Services, Ronda oversees the escrow process with precision, efficiency, and care. With extensive experience in managing complex transactions, Ronda ensures accuracy, compliance, and clear communication every step of the way. Their leadership helps streamline closings, build client confidence, and deliver a smooth, reliable escrow experience for all parties involved.

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Senior Processor

Tracey Barnes

As a Senior Processor, Tracey brings expertise and attention to detail to every transaction. With a deep understanding of the processing workflow, Tracey ensures accuracy, efficiency, and compliance throughout each file. Their dedication to clear communication and smooth coordination helps provide clients and partners with a seamless, stress-free experience.

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Senior Processor 

Christie Stout

In the role of Senior Processor, Christie is dedicated to guiding each file with care and precision. Their strong organizational skills and commitment to excellent service help ensure that clients experience a smooth, timely, and stress-free closing process.

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Senior Processor 

Kristopher Ormsby

As a Senior Processor, Kris brings years of industry knowledge and expertise to our team. They play a vital role in managing complex files, supporting team members, and maintaining the high standards of accuracy and efficiency that our clients can count on

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Escrow  Manager 

Melissa Michaud

As an Escrow Processor, Melissa plays an essential role in preparing and managing escrow files with accuracy and efficiency. Their strong attention to detail and commitment to clear communication ensure that each transaction moves smoothly, providing clients with confidence and peace of mind throughout the process

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Senior Title Examiner

Sandy Villarreal

As Senior Title Examiner, Sandy brings expertise and precision to reviewing property records and ensuring clear titles. With a deep understanding of complex title issues, Sandy identifies and resolves potential challenges to protect clients’ interests. Their thoroughness and dedication help create a seamless path to closing with confidence and accuracy

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 Title Examiner

Regan May

As a Title Examiner, Regan carefully reviews property records to ensure accuracy and clear ownership. Their thorough research and attention to detail help provide clients with confidence and a smooth closing experience.

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 Title Examiner

Christine Lilly

In the role of Title Examiner, Christine supports the closing process by identifying and resolving potential title issues. Their commitment to precision and efficiency plays a key part in delivering reliable, timely results for every transaction

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Jr. Title Examiner & Refinance Specialist

Ryan Bansberg

As a Jr. Title Examiner and Refinance Specialist, Ryan helps ensure accurate title reviews while supporting smooth and efficient refinance transactions. Their attention to detail and commitment to clear communication make the process seamless for both clients and team members.

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Title Clearance & Closing Agent

Matthew Kelly

As a Title Clearance & Closing Agent, Matt ensures that every property transaction is thoroughly reviewed and completed with accuracy. From clearing title issues to coordinating the closing process, Matt is dedicated to providing a smooth and seamless experience for clients and partners alike.

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Title Associate

Madalynn Stout

As a Title Associate, Madalynn plays a key role in supporting the title and closing process. With attention to detail and a commitment to accuracy, Madalynn helps ensure smooth, efficient transactions for clients and team members alike.

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Post Closing & Recording 

Jackie Pencola

Jackie ensures every transaction is accurately finalized and properly recorded. With attention to detail and a focus on compliance, they help deliver a smooth and reliable closing experience for clients and partners.”

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Director of Sales & Marketing

Collin Fabian

As Director of Sales & Marketing, Collin leads our efforts to connect with clients and grow our brand. With a strategic vision and a passion for building relationships, Collin drives initiatives that enhance customer engagement, expand market presence, and support the company’s growth.

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Marketing Manager & Social Media Manager 

Dana Jalloul

As Marketing Manager and Social Media Manager, Dana develops and implements strategies to grow our brand and engage with clients across multiple platforms. Her creativity and expertise help share our story, build meaningful connections, and drive results for the company

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Closing Agent

Marketing & Sales

Cortney Hoffman

Cortney is an experienced Closing Agent with a strong background across multiple departments in the title industry. Known for efficiency, attention to detail, and delivering a smooth, professional closing experience. Cortney also drives growth by connecting with clients and promoting our services. With a focus on building strong relationships and delivering results that help expand our reach and create meaningful engagement across all channels.

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Senior Account Executive 

Kathy Schiff

As a Senior Account Executive, Kathy builds and nurtures strong client relationships while driving business growth. With expertise in understanding client needs and delivering tailored solutions, Kathy ensures a high level of service and satisfaction throughout every engagement

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Marketing and Sales Representative 

Mary Ross

As a Marketing and Sales Representative, Mary connects with clients to share our services and solutions while driving business growth. With a focus on building relationships and delivering value, Mary ensures a positive and engaging experience for every client interaction.

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Title Associate 

Lana Kashat

As a Title Associate, Lana plays an essential role in supporting the title and closing process. With a Strong focus on title clearance, attention to details and a commitment to accuracy she helps resolve issues and ensure every transaction moves smoothly from start to finish, for both clients and team members alike. 

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Closing Agent

Rachel Villarreal

With years of experience in the title industry, Rachel has worked across multiple departments and states, giving her a unique, full-picture understanding of the closing process. Her expertise allows her to anticipate challenges, keep transactions on track, and ensure every client feels informed and comfortable at the closing table. She prides herself on delivering a smooth, stress-free experience with clear communication and exceptional service.

© 2022 by Reputation First Title Agency  | Website by Dalton Digital

Main Office

39700 Five Mile Rd.

Plymouth, MI 48170

734-432-0100

Wyandotte Office:

166 Oak St Wyandotte #104

MI 48192

734-432-0100

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Dearborn Office

3200 Greenfield Rd #300

Dearborn MI 48120

734-432-0100

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