Meet The Team
Reputation first is a company dedicated to creating exceptional real estate experiences for our customers through the passionate delivery of Truly Remarkable Service.
We pledge to promote a fun and fulfilling and respectful environment, one that is open to change and innovation, providing personal growth opportunities for all.
President & Owner
Kimberly A. Tortora
Kim was quite literally born into a real estate family. She started early, working for her parents Carol and Chuck who owned a local title agency for many years. She has over 25 years of experience in the title insurance profession in various roles which include a focus on sales and closings. Kim is actively engaged with customers and is always closing real estate transactions of all types. She is unique in her extreme customer focus and enjoys looking “outside the box” to present proactive solutions to meet client needs. Kim is passionate about customer service which is infused into the culture of Reputation First Title Agency.
VP/Operations and Human Resources Manager
If you have closed a transaction at Reputation First Title Agency, then you probably know Laurie. Laurie has almost 20 years of experience in the title profession. One of Reputation First Title Agency’s founding employees, Laurie created the company’s efficient escrow process. Her role includes a broad range of responsibilities which include the closing process and oversight of the company escrow procedures and daily functions of the company, As part of the Commercial Team, she handles processing of all commercial transactions to ensure a smooth closing. As Human Resource Manager she handles all talent strategy as it relates to current and future talent needs, recruiting and retention, while remaining compliant with all Federal, State and Local employment laws, and recommended Best Practices. Laurie has a BAS from Eastern Michigan University.
Title Operations Manager
Someone who can literally do it all, Rachel has over 30 years of experience in the title profession. In her career, Rachel has worked in virtually all aspects of a title agency including Closer, Processor, Abstractor, Title Examiner and even as a Branch Manager. At Reputation First Title Agency, Rachel’s roles have included closing complex transactions, managing the order entry and abstracting team and resolving title and escrow issues prior to closing. Rachel is a client favorite for her friendly and professional demeanor.
Executive Supervisor of Closing Services
Ronda has over 20 years of escrow experience. Whether a land contract, REO or short sale, she can handle every transaction type. Her quality of work, emphasis on client care and attention to detail will “wow”you. Ronda is truly a dedicated and talented team player. Ronda also enjoys hunting with family.
Christie is an asset to the Escrow Department. With 15 years of experience, she has held numerous positions in the title profession, including overseeing a Branch office. Christie is often requested as a closer for her ability to handle transactions in an efficient and friendly manner. She enjoys spending time with her lovely 3 children.
Kris has 17 years of experience in the title profession. His attention to detail in processing both commercial and residential transactions as well as his ability to close these transactions make him huge asset. Kris enjoys spending time with his family and often plays in a softball league.
Kathy started out 15 years ago in the real estate world, as a Realtor. She truly understands what our real estate customers do every day for their clients. After many years away from real estate, she found her way to Reputation First Title Agency, and we are glad she did. She started working with us 2 years ago and enjoys seeing the process at the completion stage of the transaction. She organizes all our closings and closes many of them too. She just loves the industry.
Kathy Schiff has 30 years of experience in Real Estate, Building and Land Development, Mortgage and Title Insurance Sales and Administration. She attended Oakland University in Rochester Hills.
Closing Agent & Sales Rep
Susan is an accomplished closer and marketer with over 17 years in the title profession. This background, coupled with her prior work in the banking and mortgage industry provides a wealth of experience to our customers.
Director of Business Development & Marketing
Over the years Tammy has acquired a strong background in real estate, mortgage and title insurance. Prior to working in the Title Industry she perfected her creative marketing and sales ability through fundraising, event planning and executive assistant roles. She has exceptional communication, time management and networking abilities.
Tammy is passionate and has a heartfelt drive to serve her clients’ best interests. She is dedicated, knowledgeable, and committed to her clientele. Tammy values relationships over transactions, and much of her business comes from repeat clients or referrals. Tammy is assertive and effective without being too aggressive.
She enjoys spending time with her family and friends and giving back to her community by volunteering and getting involved in local charities.
Senior Title Examiner
Sandy has been in the title industry for over 20 years. She started her career at the age 18 of, typing commitments. Since that time, she has work in almost every facet in the Title Department, from order entry, typing commitments, revisions, abstracting and examining. Sandy is currently our Senior Title Examiner, with experience clearing Tax Title, examining New Construction as well as Commercial and Residential. When she is not hard at work she enjoys cooking, baking, camping and spending time with family and friends.
Cory has worked at Reputation First Title for 4 years. Cory’s attention to detail has made him a wonderful student of the industry, learning all aspects of the Title Department from typing commitments and doing revisions. In his spare time, he enjoys spending time with his nieces.
With nearly 10 years of experience in the title industry, Ryan has expertise in customer service and a keen eye for detail. His hard work and dedication to superior service is echoed in everything he does. In this spare time Ryan enjoys traveling, attending concerts, spending time with family and friends and playing guitar.
Mary has been in the Title Industry for over 20 years. She enjoys working in all aspects of the title department from Order Entry to Typing Commitment. Mary is truly is a team player willing to do anything asked of her. In her spare time Mary enjoys spending time with her grandbaby.
Steven, has over 16 years in the Title Industry. His skillset has enabled him to perform tasks from Order Entry, Title Analyst, Closing Coordinator to issuing Final Policy. His positive attitude, adaptability and team player quality is essential in this high volume, fast pace environment. I love to spend time with my Family and Friends traveling and enjoying great food.
Josh L. Brown is a Title Specialist with 10 years of experience working in the title industry, spanning from Abstracting and Review to Final Policy. With just under a year at Reputation First, Josh enjoys using his skills to contribute to the overall success of the Title Team. He believes a positive attitude is the force to great achievement. Josh is motivated daily by his wife and their two young children. In his free time Josh relish cooking and entraining for family and friends.